Frequently Asked Questions
DESIGN AND SIZE CLARIFICATIONS:
Do you stitch products to sizes? Ah! That’s where we are becoming specialists. A well-deserved customised service. Yes, we stitch products to different sizes. Please choose an product from our collections and you could choose to get it customised from us
How do I submit measurements, if I choose stitching? We are still refining our customisation services. You would receive a measurement form by email, as soon as you place an order. Please submit your measurements using the same link.
I want to change my measurements that I originally submitted, Can I change them now? Ofcourse, you can. It has to fit perfect. But there’s a bummer, changes can be made only when the product is at planning stage. Once it reaches the workshop, there is very little we can do.
I want a long sleeved blouse, can you do that for me? Anything you want. The designers shall assist and have it made for you. If it looks good, you got it. (But everything before it touches the workshop). All the customisations are going to cost you additional (pss)
What are the different neck styles that you can do? The designer who will be your personal stylist also shall run-through the design details and advice on the best possibility.
I did not choose customisation while placing an order, Can I add it now? Only if your order has not reached the workshop.
I do not know how to take measurements. Can you stitch a standard size? Your personal designer shall help you out on how to measure at home. In case you are still not able to do that, we will get your standard size. Let us know your standard garment size, we can have the product stitched accordingly.
Can I submit sizes through email or phone? Yes. That would be ideal. We would always recommend you to use the link to submit your sizes, as they are saved in our system. You do not have to undergo the hassle of remembering your sizes, the next time you place an order.
Can you alter the Kebaya length, based on my height? It is not always possible to change the Kebaya length without altering the design. We would not advice to do length change, if the product aesthetics is compromised.
Would you be adding allowances to my dress, in addition to the sizes that I submit? We generally do not add any allowances to your dress, unless specified by you in the measurement form.
Where do I add extra instructions, while submitting the measurements? There’s ample space for all extra instructions, in the special instructions column of the measurement form.
When should I submit measurements, once I have placed an order? We recommend that you submit your measurements within 24 hours of placing your order. Send us an e-mail, chat with us online or give us a holler on the phone.
Where do I choose the size for a product? Its a fairly distinct area in the product page with bold letter :XS, S, M, L, XL, 2XL. Refer also to the ‘Fit Guide’ for a better understanding of your size and what would ideally fit you best.