Quick Pointers To Our Return Policy
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As a policy we do not engage in cash refund
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We only accept return items if they are defective or damaged
- Our policy lasts 7 days. If 7 days have gone by since you receive your purchase, unfortunately we can’t offer you an exchange.
- To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Several types of goods are exempt from being returned. We also do not accept products that are intimate or swimwear.
- Only regular priced items may be return, unfortunately sale items cannot be return.
- Additional Non-Returnable/Non-Transferable items: Gift Cards & Promo Codes.
- To complete your return, we require a receipt (Invoice) or proof of purchase.
The Process of Return (if applicable) are as below :
- Please email us at info@uluwatu.co.id, latest 7 days upon receiving your package, our team will advise the process