Privacy Policy

We at 'Uluwatu Online Store' are the torch-bearers to a living tradition of Bali - The Hand-Crafted Lace. It is to us a responsibility to value the heritage, to grow as a community, on the principles of respect and ethical business practices. We create designs that honour the time-tested heritage and also explore modern fashion trends. Our designs are true and mostly bohemian in spirit. All imagery of Uluwatulace, the ideas we believe in, the message we say, information we collect and propagated are within this pristine spirit. Our designs sources are open as our raw material and factories where we manufacture our designs. We try and have a set check list to ensure our products are made while respecting and matching human dignity and respect. We follow a strict process of creating our products, with systems that can validate and and certify our assurance that our products are in the highest standards of sustainable and ethical benchmark. Whenever we can we shall be honoured to connect our sources, our creators and our processes to our customer. On the other end, for our larger community, we believe the personal information of each member of the community is theirs and not at our disposal to use. Wherever possible we do not collect personal details.

The information collected are ingrained cookies as defined by the web-developer.

("Privacy Policy") describes details on information collected & its usage. We collect and use information through our website & social media platforms. By accessing or using this website and social media platform through any device, you are invariably consenting to our Privacy Policy. Modification, if any done to the Privacy Policy, will be intimated through any/all mediums available. This Privacy Policy is incorporated into, and is subject to, the Terms of Use.

We collect information with the intension of bettering our product, the website experience & content to delight our customers, and in turn ensure our revenues are steady. ‘Uluwatu Online Store' collects information that assists us to provide product, content and services matching to the preferences of average customer.

Informations collected are in two sources. The first source is without your knowledge, we collect information regarding your device, IP address, hardware information, broker types, language, system type, location, browsing pattern & time spent. The second source of information is with your knowledge, through surveys or sample forms, we collect information like your name, birth date, email and physical address, telephone number, gender, social media information and profile, location information, activity and performance information. As we (or our associates) also manage this e-commerce portal, we currently are selling physical product or do collect information about your credit card or any other payment channel. Herein are listed a few examples of how and where we collect information :

• Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitors IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here : https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
• Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
• Contact Forms Cookies: If you leave a comment on your site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your broker accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
• Embedded contents from other websites: Articles on this site, if connected t0 embedded contents (e.g., videos, images, articles etc.,) Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional 3rd party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

All information are collected through the web building software used. These information may or mayn’t be shared in a physical server of ‘Uluwatu Online Store’ or third party servers which we use like amazon cloud. We maintain procedural safeguard to protect the confidentiality and security of personal identification information and also take the assurance of service provider towards the safety of information uploaded in the third party servers. In case of lapses from the web-developer security system, our domain will be open to risks of loss of information.

We use personal information we collect for purposes described in this Privacy. For example, we may use your information to:

• Provide and deliver services;
• Send you information related to products, services, including confirmations, technical notices, updates, security alerts, and support and administrative messages;
• Communicate with you about new products, contests, promotions and rewards, upcoming events, and other news about services offered;
• Operate and improve our Sites and services;
• Process and deliver contest entries and rewards;
• Manage and administer our community features and member programs and services;
• Respond to your comments and questions and provide customer service; and
• Link or combine with other personal information we get from third parties, to help understand your needs and provide you with better service.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Third parties may also collect information about you through our Sites. For example, third party analytics services use cookies and web beacons to help us compile statistics about our Sites and visitors to our Sites. We receive assurances from those third party analytics services that they will not collect or access any information that directly identifies you on our Sites. Other third parties may also collect information about your online activities over time and across different websites when you visit our Site, for example, to display Uluwatu Online Store ads to you on third party websites and to deliver third party ads to our Sites and others as described below.

You can always opt out of these practices selecting to turn off cookies. You can also send a request by calling us on +623618497097, or e-mail us at : info@uluwatu.co.id, we shall remove your information from our database within 48 hours.

Though its a highly unlikely situation for a brand in the business for over 40 years. In the event that ‘Uluwatu Online Store' is sold, or a substantial amount of its assets are acquired, customer information may be one of the transferred assets. New ownership would then notify you of any changes to their policies regarding your information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal or security purposes or as mandated by the law of the land.

‘Uluwatu Online Store' may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date below & also send an e-mail to all available database to intimate on the change.